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Policies

All sales must be entered through our web page or by fax (717) 427-1604. Emailed PO's will be accepted as well if emailed to sales@kecsupplies.com.

If interested in becoming part of our service provider pricing program you must contact us at 877-570-3319 or register on our site

Free and Flat (Fixed) Rate shipping offers apply to the 48 Contiguous United States only.

KEC Supplies offers the following Returns Policy:

All sales will be considered to be final once PO order has been confirmed and approved by seller. It is BUYERS responsibility to confirm all information given is accurate.

All orders are order specific and we do not accept returns unless error is made in part by KEC Supplies. All errors or issues with order must be submitted with in 48 hours of product received. After 48 hours KEC Supplies reserves the right to refuse any and all inquiries about product concerns or returns.

Some products will be accepted back by the manufacture. Manufacture reserves the right to charge a restocking fee. This fee varies between 15% & 25% of original purchase price. Return shipping is responsibility of buyer.

BE SURE TO CHECK ORDER UPON RECEIPT!! CONTACT 877-570-3319 if any errors are discoveredIF SHIPMENT IS DAMAGED YOU MUST CONTACT US WITHIN 48 HOURS TO START A CLAIM. We will handle the rest for you.

 

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